About

Code of Ethics:

We commit to adhering to UNI standards and/or relevant international industry standards when proposing, designing, and delivering our services.

We commit to informing the client of any changes to the rules of the Code of Ethics that may arise during the course of the engagement, specifically regarding:

1. integrity;

2. independence;

3. confidentiality;

4. competence and professional propriety;

5. practicality and effectiveness;

6. transparency and oversight;

1. Integrity

We commit to:

a. consistently maintaining conduct characterized by sincerity, honesty, and rectitude;

b. proposing and accepting engagements only when we possess the necessary competence to perform the service;

c. not influencing client choices through compensation of any kind;

d. not exerting commercial pressure in an aggressive or underhanded manner through our sales network;

e. informing clients of engagements of a similar nature with potential competitors;

f. not accepting compensation of any kind from suppliers when proposing or recommending goods or services provided by them;

g. refraining from offering employment to the client’s personnel—whether within our own organization or with third parties—unless the candidacy is proposed or otherwise approved by the client. Any unsolicited applications will be evaluated while ensuring the protection of the client and the confidentiality of the personnel involved;

h. refraining from making aggressive collaboration offers to professionals from other consulting firms.

2. Independence

We commit to ensuring—for ourselves and our associates—independence from the client and from any entities or companies that may have interests or ties to the clients themselves. In carrying out our activities, we adhere to criteria of objectivity and consistency regarding the objectives to be achieved, guided by principles of equality among our clients and equal dignity between consultant and client.

3. Confidentiality

We commit to not disclosing—without specific written authorization—information regarding the activities and interests of clients that we have learned of during the performance of the engagement.

Such information is covered by professional secrecy and will be treated as strictly confidential, even within the client’s own organization.

We will not use information acquired during the course of our activities for our own benefit or for the benefit of third parties.

4. Competence and professional integrity

We commit to:

a. pursuing the goal of maximum client satisfaction;

b. delivering the service defined in the proposal continuously and regularly, while periodically verifying with the client the achievement of the established objectives;

c. acting solely in the client's interest, with a strong spirit of collaboration;

d. making professionals available to the client who are capable of meeting their requests based on the competencies deemed necessary to provide the offered service;

e. refraining from accepting engagements for which we cannot ensure the necessary competencies;

f. aligning our fees with the nature and quality of the service provided.

5. Practicality and effectiveness

Our goal is to deliver concrete results to the client within the scheduled timeframes and in the agreed-upon manner; we commit to communicating the details and implementation methods of the service to the client to ensure the achievement of the engagement's objectives.

When evaluating objectives, we consider both short- and long-term factors that may influence the service provided and the results achieved by the client.

Results will be communicated to the client clearly and effectively. 6. Transparency and Oversight

We are committed to providing comprehensive information so that clients can make informed, independent decisions, ensuring that all references are accurate and verifiable.

We will provide clients—at any time—with the documentation needed to verify progress and understand the rationale behind decisions made, as well as the support required to interpret this information.

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Where we operate:

Italy:

Rome and region

Milan and region

Venice and region

Florence and region

Ancona and region

Europe:

France – Paris

Germany – Frankfurt – Munich

Belgium – Brussels

Sweden – Stockholm

Spain – Madrid – Barcelona – Balearic Islands – Canary Islands

Global:

United States

Canada

Japan

United Arab Emirates

China

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